Interactive Chatbot Assistant for Bank System using Augmented Reality |
Author(s): |
| Janmejay Subhash Kadam , Dr. J. J. Magdum College of Engineering; Vishvanath Manjunath Sutar, Dr. J. J. Magdum College of Engineering; Akash Sukhdev Khadsare, Dr. J. J. Magdum College of Engineering; Vikki Uttam Mane, Dr. J. J. Magdum College of Engineering; Shivanand Annasaheb Miraje , Dr. J. J. Magdum College of Engineering |
Keywords: |
| Chat bot, Digital human, Virtual Reality |
Abstract |
|
This project is having a chatbot which will act as a assistant for the user. Chat bots are intelligent systems that understand user’s natural language queries and respond accordingly in a conversation, which is the focus of this study. It is more like a virtual assistant, people feel like they are talking with real person. They speak the same language we do, can answer questions. In banks, at customer care centers and enquiry desks, human is insufficient and usually takes long time to process the single request which results in wastage of time and also reduce quality of customer service. The primary goal of this chatbot is, customer can interact with mentioning their queries in plain English and the chat bot can resolve their queries with appropriate response in return. |
Other Details |
|
Paper ID: IJSRDV9I60098 Published in: Volume : 9, Issue : 6 Publication Date: 01/09/2021 Page(s): 140-142 |
Article Preview |
|
|
|
|
