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A Study on Competition between E-Commerce and Traditional Commerce-Its Growth and Effectiveness

Author(s):

Stuti Bhaladhare , Shri Rawatpura Sarkar University Raipur

Keywords:

E-Commerce, Information Technology, Customer Satisfaction, Business

Abstract

Information Technology has been playing a vital role in the future development of financial sectors and the way of doing business in an emerging economy. Increased use of smart mobile services and the internet as a new distribution channel for business transactions and international trading requires more attention towards e-commerce security for reducing fraudulent activities. The advancement of Information and Communication technology has brought a lot of changes in all spheres of the daily life of human beings. E-commerce has a lot of benefits that add value to customer satisfaction in terms of customer convenience in any place and enables the company to gain a more competitive advantage over the other competitors. This study predicts some challenges in an emerging economy.

Other Details

Paper ID: IJSRDV9I10262
Published in: Volume : 9, Issue : 1
Publication Date: 01/04/2021
Page(s): 433-439

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