The Mediating Role of Job Satisfaction in the Relationship Between Servant Leadership and Organizational Commitment: A Systematic Literature Review

This paper synthesizes the multidimensional relationships between servant leadership, job satisfaction, and organizational commitment across various industries. This study conducts a systematic review of conceptual and empirical literature to synthesize existing knowledge in developing an integrated conceptual model outlining how servant leadership influences employee outcomes. Primary results show that servant leadership positively affects organizational commitment and job satisfaction, while job satisfaction is a significant mediator for this relationship. The significance of these relationships varies in industrial environments, where some aspects of servant leadership (particularly authenticity and empowerment) exhibit stronger effects. This theoretical work addresses key gaps in the literature by providing an extensive cross-industry analysis and identifying key mediating mechanisms that explain how servant leadership manifests itself in enhanced employee outcomes.